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At Chauffeur & Services, we are dedicated to delivering high-standard transportation solutions throughout Europe. Whether you require transportation for a business meeting, airport transfer, or a memorable event, our chauffeurs add an element of elegance and dependability to your travel experience.

FAQ-s

 

How can I book a vehicle and a private chauffeur?

You can book a vehicle with a driver directly on our website. You must enter your pickup address, your arrival address, the date, and time of your pickup. A flight or train number if you are being picked up at a station or airport. Our system will then show you the price per vehicle and a summary of your itinerary. Choose the vehicle that suits your needs, enter your personal details, and proceed to payment. Your chauffeur-driven car is booked.

What is your cancellation policy?

For advance orders, the client may request the cancellation of the service up to 24 hours before the reservation date and obtain a refund of the sums paid. However, for immediate orders (at least 24 hours before), the client does not have a right of withdrawal and must pay for the order.

For corporate customers, we offer the opportunity to cancel the service up to 24 hours before the reservation date and obtain a refund of the sums paid. However, for immediate orders (at least 12 hours before), the client does not have a right of withdrawal and must pay for the order.

How long the driver will wait at the airport?

We know that airport arrival procedures may change unexpectedly. For all airports pick up we include one-hour free waiting time. In case you need more time to join your chauffeur. We recommend you if you are flying on an international flight to book your driver 15 min after your arrival.

How do I know what size of vehicle is best for my needs?

When you make your reservation, you must enter the number of passengers. After that, our system will show you the available vehicles and their capabilities. Don’t forget to consider the volume of your luggage. You always have the option of booking a larger vehicle for more space.

Adam TregaskisAdam Tregaskis
22:19 01 Mar 24
Fabian and his team are amazing! They were able to provide top-notch service during the WEF event in Switzerland, also in Paris and Italy! All his vehicles were well kept and clean!
Greg NeinsteinGreg Neinstein
08:54 24 Feb 24
Fabulous serviceFrom first point of contact when booking to drop off at the airport ! Highly Reccomended
scan sharpscan sharp
13:12 07 Feb 24
A fantastic and enjoyable trip. THANKS
Ion IonIon Ion
08:27 01 Feb 24
Best Service !!!! Thank You Very Much!!
Highly recommended. Perfect manners, perfect car, smooth ride. Will book again, thank you.
Yassine AchiYassine Achi
23:01 06 Nov 23
Perfection vehicle service I recommend
Matthieu BaudinMatthieu Baudin
14:41 13 Oct 23
Bettina BeissmannBettina Beissmann
09:37 18 Sep 23
great service and great communication
J BJ B
08:32 03 Aug 23
Excellent service!
Andra NiculaeAndra Niculae
06:00 18 Jul 23
The best service! I totally recommend. You can have the most comfortable ride with a respectful man and also be in time! Thank you very much
Parcel MavelParcel Mavel
19:19 17 Jul 23
5 stars and I will definitely use it again when I come to Switzerland. Thank you!
Acitim OnlineAcitim Online
19:06 17 Jul 23
Thank you Fabien and to the entire team at Chauffeurs & Services for making my stay in Switzerland truly memorable. I will definitely be utilizing your services again in the future!
Yann PyYann Py
17:21 17 Jul 23
A service as we would like to have for all journeys. I finally found a company that respects its customers through know-how.
PascalPascal
09:23 13 Jul 23
Great service! Top car! Always my pleasure!
Le Studio coiffureLe Studio coiffure
19:27 06 Jun 23
Fabien is always on time, friendly. Thank you for the services already rendered.
Mihai Lucian BogdanMihai Lucian Bogdan
11:00 06 Jun 23
The best services, thansk you.
François de ChristenFrançois de Christen
10:31 06 Jun 23
Very friendly driver. Between my trips to Paris or Zürich!The vehicles are luxurious, with water and WiFi on board.Excellent communication with the reservations team. I highly recommend their services.
Laurence RLaurence R
12:00 31 May 23
Excellent service, very professional, attentive, available, friendly and trustworthy.
Zaharia BogdanZaharia Bogdan
20:11 23 May 23
I contacted the company for a transfer from Basel airport. Friendly driver and all at a reasonable price. Our Mercedes was luxurious, very clean , with water and WiFi on board. Great communication with the driver and most importantly the chauffeur was very attentive. I highly recommend their services.
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